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I love to speak and write about...
Conference
Cultivating Cultural Impact:
Crafting Services for Scalable Success
In today's globally connected landscape, catering to a multicultural audience has become a new norm. This talk delves into how users' cultural backgrounds impact services and stresses the necessity of comprehending our audience's culture to create inclusive and successful services. Emphasizing that Service Design is a collaborative discipline, I also highlight the importance of working with diverse teams when tailoring services for varied audiences.
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