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I love to speak and write about...

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Conference

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The Power of Culture to Craft
Successful and Scalable Services

In today's globally connected landscape, catering to a multicultural audience has become a new norm. This talk delves into how users' cultural backgrounds impact services and stresses the necessity of comprehending our audience's culture to create inclusive and successful services. Emphasizing that Service Design is a collaborative discipline, I also highlight the importance of working with diverse teams when tailoring services for varied audiences.

Podcast

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Service Design YAP meets the Next Gen Designers
at SDGC Berlin

This podcast was a lovely opportunity for myself and eight other fellow Service Designers to present our thoughts on the role of design in tackling complex social problems, but also share our experience as young practitioners.

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